Transit- MTA’s proposed program would eliminate booth jobs in 25 stations – NY Daily News

Posted: November 8, 2013 in Uncategorized

Nov. 6, 2013

Subway riders will have no choice but buy MetroCards at vending machines under a proposed pilot program that would eliminate all booth positions at 25 stations, The Daily News has learned.

Instead of a clerk behind the glass, each station would have a transit worker carrying out a wider-range of duties that might include such tasks as crowd control on platforms, emptying garbage cans and waiting with an ill rider for an ambulance to arrive, according to union and management sources.

Workers in this new role would not handle cash or sell fares but they would still provide riders with travel directions and information, sources said.

“The idea is an employee can do a lot more for customers outside of the booth than inside,\” an MTA official said.


Metropolitan Transportation Authority brass outlined the proposal in broad terms recently during contract negotiations with Transport Workers Union Local 100, which represents bus and subway workers.

An MTA spokesman declined to comment because the proposal was part of closed-door contract talks.

Riders gave mixed reviews Tuesday.

“It wouldn’t be a problem,” said Leisha Hernandez, 22, a college student and bank teller from Brooklyn. “I usually use the machines to buy my MetroCard.”

via EXCLUSIVE: MTA’s proposed program would eliminate booth jobs in 25 stations – NY Daily News.


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